Privacy Notice

Last Revised: January 14, 2026

Easerforkco, operated by CHCHEM Hongkong Limited, respects the privacy of every visitor and customer who uses our website. This Privacy Policy describes the categories of personal data we may obtain, the reasons we process that data, the measures used to protect it, and the limited situations in which information may be disclosed to third parties.

By accessing our website, creating an account, communicating with us, or completing a purchase, you acknowledge the practices outlined in this policy.

1. Personal Information We May Collect

We collect information needed to operate our online store, process transactions, provide customer assistance, and improve our services. This information may be supplied directly by you or generated automatically when you interact with the website.

Information Submitted by You

We may receive personal details when you:

  • Purchase a product

  • Create or manage a customer account

  • Subscribe to promotional communications

  • Contact customer service

  • Submit information through a website form

Depending on the action taken, the information collected may include:

  • Your full name

  • Email address

  • Telephone number

  • Shipping destination

  • Billing address

  • Order and transaction information

  • Payment-related details

Information Gathered Through Website Use

Certain technical and browsing information may be recorded automatically when you visit the website. This may include:

  • Internet Protocol address

  • Browser and operating-system information

  • Device category and technical identifiers

  • Pages viewed and interactions with the website

  • Cookie, pixel, and similar technology data

Additional details about these technologies are provided in the Cookie Policy section below.

2. Purposes for Using Personal Data

Information collected by Easerforkco is used only for legitimate operational, service, security, and communication purposes.

Completing and Managing Orders

We use relevant customer information to:

  • Authorize and process payments

  • Confirm purchases

  • Prepare products for fulfillment

  • Arrange delivery

  • Send order and shipping notifications

  • Provide tracking-related updates

Improving Our Store and Services

Collected information may help us:

  • Provide a more relevant shopping experience

  • Understand how visitors use the website

  • Improve website navigation and performance

  • Develop or refine our products and services

  • Remember customer preferences where permitted

Providing Customer Support

We may use your contact and order information to:

  • Answer questions

  • Investigate delivery or product concerns

  • Verify purchases

  • Provide account-related assistance

  • Communicate updates about an existing order

For customer support, you may contact us at support@easerforkco.com or +1 (218) 309-4648.

Marketing Communications

When you have agreed to receive marketing communications, we may send information about promotions, product releases, special offers, or store updates.

You may withdraw your consent and unsubscribe from marketing emails at any time by using the unsubscribe option included in the message.

Security and Fraud Monitoring

Information may also be processed to:

  • Identify potentially fraudulent activity

  • Prevent unauthorized purchases

  • Protect customer accounts

  • Maintain the safety and integrity of our website

  • Enforce applicable store policies

3. How We Safeguard Personal Information

Easerforkco applies reasonable administrative, organizational, and technical safeguards intended to reduce the risk of unauthorized access, misuse, disclosure, alteration, or loss of personal data.

Encrypted Transactions

Sensitive payment information is transmitted through secure payment providers using Secure Socket Layer encryption or similar security technology.

Restricted Access

Customer information is maintained within secured systems. Access is limited to authorized employees, contractors, and service providers who require the information to perform approved business responsibilities and who are expected to maintain confidentiality.

Card and Payment Data

Credit-card and debit-card information is handled through approved third-party payment processors. Easerforkco does not retain completed card details on its own servers after a transaction has been finalized.

Although we use reasonable safeguards, no internet transmission or electronic storage method can be guaranteed to provide absolute security.

4. Service Providers, Advertising and Analytics

Easerforkco does not sell, rent, exchange, or trade personal information with unrelated companies for their independent direct-marketing activities.

We may, however, disclose limited information to carefully selected service providers when it is necessary for them to perform services on our behalf, including:

  • Hosting and maintaining the website

  • Processing customer payments

  • Managing order fulfillment

  • Delivering parcels

  • Providing customer support technology

  • Measuring website performance

  • Supporting advertising and marketing activities

These providers are expected to use customer data only for the authorized service and to apply appropriate confidentiality and security protections.

Advertising and Measurement Providers

Our website may use cookies, tracking pixels, software development kits, and comparable technologies supplied by advertising or analytics partners.

These tools may be used to:

  • Measure website traffic

  • Analyze customer interactions

  • Evaluate advertising performance

  • Display advertisements that may be more relevant to a visitor

  • Understand activity across websites or devices over time

Partners we may work with include:

Meta, including Facebook and Instagram:
https://www.facebook.com/privacy/policy

Google:
https://policies.google.com/privacy

AppLovin, including Axon:
https://legal.applovin.com/privacy

Each provider processes information according to its own privacy terms and practices. Customers may review those policies, use the advertising controls provided by the relevant platform, or adjust browser and device privacy settings.

5. Cookies and Similar Technologies

Easerforkco uses cookies and related tools to support website operation, remember selected preferences, understand visitor activity, and assist with advertising.

A cookie is a small data file placed on a computer, mobile phone, tablet, or other device when a website is visited.

Essential Cookies

These cookies are required for important store functions, such as:

  • Maintaining the shopping cart

  • Supporting checkout

  • Processing account sign-in

  • Preserving security settings

  • Remembering necessary session information

Certain parts of the website may not work correctly when essential cookies are blocked.

Performance and Analytics Cookies

Analytics cookies help us evaluate how visitors navigate the website. The resulting information may be used to improve page structure, loading performance, products, services, and the overall customer experience.

Advertising Cookies

Marketing and advertising cookies may be placed by Easerforkco or third-party partners such as Meta, Google, and AppLovin.

These cookies may help measure advertising campaigns and provide promotional content based on browsing activity and inferred interests.

Information about cookies commonly used by Shopify-powered stores is available at:

https://www.shopify.com/legal/cookies

Most internet browsers provide settings that allow users to review, delete, restrict, or block cookies. Disabling cookies may prevent certain shopping, account, or checkout features from functioning as intended.

6. Links to Third-Party Websites

Our website may provide links to services, platforms, or websites managed by independent third parties.

Easerforkco does not control the content, data-security procedures, or privacy practices of external websites. Accessing an outside website is subject to that website’s own policies and terms.

We recommend reviewing the applicable privacy notice before providing personal information to any third-party service.

7. California Online Privacy Protection Act

In accordance with the principles of the California Online Privacy Protection Act:

  • Visitors may access and browse publicly available areas of the website without creating an account.

  • A link to this Privacy Policy is made available through the website footer or another accessible location.

  • Material revisions to this policy will be posted on this page.

  • Customers may contact us to request corrections to personal information associated with their account or order.

For privacy-related inquiries or correction requests, please contact:

Easerforkco
CHCHEM Hongkong Limited
Email: support@easerforkco.com
Phone: +1 (218) 309-4648
Address: ROOM A5, 7/F, ASTORIA BUILDING, NO.34 ASHLEY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG

Do Not Track Signals

Where a browser communicates an enabled Do Not Track signal, we respect that preference by not using tracking cookies, advertising functions, or similar technologies that depend on such tracking.

Please note that the operation and interpretation of Do Not Track signals may vary between browsers, devices, and third-party services.

8. Privacy of Children

Easerforkco is not designed or directed toward children younger than 13 years old.

We do not knowingly request or collect personal information from children under the age of 13. If a parent, guardian, or other individual believes that a child has provided personal information through our website, please contact us promptly.

After receiving a valid notice, we will take reasonable steps to identify and remove the information from our records.

9. Information-Security Incidents

Easerforkco follows fair information principles and will take appropriate action if a confirmed data-security incident affects customer information.

When notification is legally required, we intend to:

  • Send an email notice to affected customers within seven business days

  • Display a website notification within seven business days

The exact response may depend on the type of incident, the information involved, applicable legal requirements, and instructions from relevant authorities.

10. Email Communications and CAN-SPAM

Email addresses may be collected and used for purposes such as:

  • Confirming purchases

  • Communicating payment or order information

  • Sending dispatch and delivery updates

  • Responding to customer-service requests

  • Providing promotional communications when consent has been given

To support compliance with the CAN-SPAM Act, Easerforkco aims to:

  • Avoid misleading sender identities

  • Avoid false or deceptive subject lines

  • Clearly distinguish promotional communications where required

  • Provide accurate business identification

  • Review third-party email providers used on our behalf

  • Include an accessible unsubscribe method in marketing emails

  • Process unsubscribe requests within the applicable timeframe

Using the unsubscribe link will stop future promotional emails. Transactional or service-related messages concerning an order, account, refund, shipment, or customer-support request may still be sent when necessary.

11. Changes to This Privacy Policy

We may revise this Privacy Policy when our business practices, technology, service providers, or legal obligations change.

The updated version will be posted on this page together with a revised effective or last-updated date. We encourage visitors to review this page periodically to remain informed about how personal information is managed.

Contact Information

Easerforkco
Operated by: CHCHEM Hongkong Limited
Email: support@easerforkco.com
Phone: +1 (218) 309-4648
Address: ROOM A5, 7/F, ASTORIA BUILDING, NO.34 ASHLEY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG